PT Real Time Information Signs

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Re: RTPIS - Rail: Where is it?

Postby Matt L » Sun May 06, 2012 11:01 pm

kaiwhara wrote:Im more inclined to believe the PIDs in Wellington.

In saying that, Ive learned that the PIDs on stations in Auckland will get their data from Track Circuit Indications, not GPS (a far better system IMO, and one the UK already uses), and some stations are already live with this.

The advantages of this is, for example, if a train coming towards Newmarket is booked into Platform 3, but is physically routed to Platform 4, the PIDs will change automatically for this Platform Change, and if fitted, automatic announcements made too...

Any idea on if the rail PIDs will actually show a DUE time, so far we get a * at some stations when a train is due but it doesn't actually say how far away it is. One thing that that also annoys me is that the PIDs at stations are tiny meaning you have to be close to the shelter to actually ready them (and I have good eyesight). I would have preferred an extra large box at the end saying Next train Due: and it display the number of minutes. Something like:
Image

I would also think it would be useful to put a Next Train Due display on the Plinths outside stations with Park n Rides to help advertise the trains to cars driving by e.g. There is one installed at the entrance to the carpark of the Sturges Rd station on Swanson Rd.
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Re: RTPIS - Rail: Where is it?

Postby kaiwhara » Sun May 06, 2012 11:06 pm

They won't show a due time as such, but you may have noticed at Newmarket their PIDS sometimes have the * replaced by a number - this is a countdown. If Train Control advise Newmarket Station that something is running x late, then Newmarket staff can update the PIDs with a variation to a scheduled time - ie if a train is due at 14:43, but it is running 7 minutes late, it will keep the train on the PIDs beyond the scheduled time, and will countdown to the time it has been told it has arrived. Eventually the track circuit indications will replace communication between Train Control and Newmarket Station - and update the PIDs accordingly. As I say, some stations already do this (although I wouldnt have the foggiest which ones, just that some have been tested and are working).
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Re: RTPIS - Rail: Where is it?

Postby CCreegan » Mon May 07, 2012 6:08 am

The delay numbers are working at a couple of random stations on the Eastern. Somewhat puzzling why this is taking so long to roll out elsewhere.
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Re: RTPIS - Rail: Where is it?

Postby pcuser42 » Mon May 07, 2012 8:50 am

I noticed yesterday at Penrose Platform 3 that real-time info is live, it also consistently showed my train to Onehunga as being a minute behind schedule.
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Re: RTPIS - Rail: Where is it?

Postby Chris Randal. » Mon May 07, 2012 10:11 am

kaiwhara wrote:They won't show a due time as such, but you may have noticed at Newmarket their PIDS sometimes have the * replaced by a number - this is a countdown. If Train Control advise Newmarket Station that something is running x late, then Newmarket staff can update the PIDs with a variation to a scheduled time - ie if a train is due at 14:43, but it is running 7 minutes late, it will keep the train on the PIDs beyond the scheduled time, and will countdown to the time it has been told it has arrived. Eventually the track circuit indications will replace communication between Train Control and Newmarket Station - and update the PIDs accordingly. As I say, some stations already do this (although I wouldnt have the foggiest which ones, just that some have been tested and are working).


I thought that ASR didn't have track circuits?
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Re: RTPIS - Rail: Where is it?

Postby kaiwhara » Mon May 07, 2012 10:24 am

It does have track circuits in the formal sense - level crossings and several other key locations are fitted with them so Hi-Rail Trucks have somewhere to on and off track without upsetting the Axle Counters. I am refering to the sections between Axle Counters as Track Circuits simply because I don't have anything else to call them.

Dont forget too that ASR covers all lines North and East of Hamilton that are not in Track Warrant area, yet Axle Counters are only fitted between Homai and Swanson at presernt, and are not going to be installed south of Boundary Road at this stage as there is simply no need to...
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Re: RTPIS - Rail: Where is it?

Postby geoff_184 » Mon May 07, 2012 12:53 pm

pcuser42 wrote:I noticed yesterday at Penrose Platform 3 that real-time info is live, it also consistently showed my train to Onehunga as being a minute behind schedule.


I think they have been live since September 2010?
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Re: RTPIS - Rail: Where is it?

Postby Andrew » Mon May 07, 2012 5:00 pm

geoff_184 wrote:More evidence of the fact that the real time info is not really in real time. The sign says the 136 bus is 35 minutes away, while in the background you can see the 136 bus sitting at the lights, just seconds from arriving. In reality, the 136 bus approaching had disappeared from the sign about 12 minutes earlier. The sign counted down the minutes, 5, 4, 3, 2, then displayed "DUE", then got deleted from the display, a full 12 minutes before the bus arrived.

Anyone showing up and seeing the sign would think they still have 35 minutes to spare before the next 136 shows up, so walk off to the shops or whatever, only to miss the bus.

Meanwhile, a 154 bus passed by when the display said it was 7 minutes away. People showing up and seeing they still have 5 or so minutes to wait, have actually already missed it.

I really do think these signs are a joke. If they are not GPS based, then they are not real time info. It's all just guess work as it stands, and is so often highly inaccurate.
(image imaged from quote, refer previous page


As I understand it the "realtime" info falls back to the timetable if the system cannot see the bus GPS tracker for whatever reason (such as a technical fault or the driver not using it, either accidentally or deliberately, or even the bus not having started its run yet).

Of course at present the only clue this may be happening is that the time countdown is happening smoothly. Too smoothly. A countdown that gets stuck or even goes up shows that at least something is being tracked.

Not helping this is the drivers' display console. It shows a big number as the number of minutes early or late. "-03" means 3 mins early, "+10" means 10 minutes late. "+00" means on time. Problem is, the displays show "+00" if the GPS isn't signed on or working properly - the same thing displayed that means 'on time'.

I've noticed the GPS accuracy of Sandringham Rd buses has improved recently as buses have got newer, although only inbound. Outbound, if a bus doesn't leave Vic St on time, then it's presumed to be on time. I would have thought the logic failure there would have been pretty obvious.

On Onewa Rd, for some odd reason the predictions for University-bound services are usually accurate (not always), but Victoria St bound buses I'd say only one out of three turn up when the GPS system tells me they will. Half the time they're several minutes EARLIER at my stop than the GPS says.

There's supposed to be an upgrade coming that at least differentiates between scheduled and realtime bus time predictions, similar to the trains where the scheduled time is showed by a realtime countdown that does not show at all if not known. I seem to recall it is due to be rolled out about September or October. 2011.

It's described here, but in case they quietly pull it, here's the text:

Real time information

New GPS vehicle tracking will soon provide true real time information to passengers. This will allow for more accurate predictions of arrival/departure times for buses, trains and ferries at bus stops, train stations and ferry terminals, on the MAXX website's Live Departure Board, and using the MAXX mobile phone services. These timings will be updated as things change, including delays and disruptions effecting services at your stop.

For each service, in addition to the details about the route, you will see the scheduled time for that service to be arriving at or departing from your stop.

You will see in the "Due" column a countdown of the minutes to go until the bus, train or ferry is predicted to arrive/depart, based on its current location, speed & direction.

Once this new real time information system is operating, changes will be made to all the existing electronic signs, to accommodate the new information that will be displayed.

(snip)

When a service is cancelled, you will see a "C" instead of a countdown for that service.
Where we have lost track of a vehicle, and cannot currently predict its arrival or departure time, you will only see the scheduled time for that service - the "Due" information will be blank.
When the arrival / departure of the bus, train or ferry is imminent (typically within the next one to two minutes) the minutes to go displayed in the "Due" column will be replaced with an asterisk (*).
You will no longer see a long list of all the stops where the train is stopping. In its place you will see whether the service is via Glen Innes or Newmarket, and if it is a Limited Stops service this will be indicated.
Destination names and abbreviations are being standardized, so for example, you will no longer see some bus services advertised as going to "MIDTWN" and some "MDTOWN" and some "MIDTOWN".


MIDTWN irritates me, so it'll be good to see that gone.

I also like this, from here.

From September you will be able to check when trains will depart
from your station using your mobile phone, on maxx.co.nz,
and
on new Real Time Boards at stations.


That's September 2011 again. I think they're running a wee bit behind.
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Re: RTPIS - Rail: Where is it?

Postby Andrew » Mon May 07, 2012 5:06 pm

Sigtec upgrades Auckland Passenger Information system for Rugby World Cup

March 2011 - News Article

Auckland, New Zealand. The Sigtec Group today announced a new contract with the Auckland Regional Transport Authority (ARTA) that will see Sigtec upgrade the successful Auckland Real Time Passenger Information System to provide an integrated Multi-Modal Passenger Information System for all Bus, Rail and Ferry passenger services in the Auckland Region, in time for the 2011 Rugby World Cup.


Continues here. Edit: The irony of the realtime system being so late just dawned on me.
Last edited by Andrew on Mon May 07, 2012 5:43 pm, edited 1 time in total.
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Re: RTPIS - Rail: Where is it?

Postby CCreegan » Mon May 07, 2012 5:36 pm

March 2011 - News Article


It's just a jump to the left.....
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Re: RTPIS - Rail: Where is it?

Postby Andrew » Mon May 07, 2012 6:43 pm



Not sure if you think I've posted an old media release thinking it's new or not, but just in case, I'm posting it as a reminder of the goal that was set ... and missed, by eight months and counting. With no new information about why or when it may actually happen.

(It's nice to be kept informed.)
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Re: RTPIS - Rail: Where is it?

Postby CCreegan » Mon May 07, 2012 9:11 pm

It's nice to be kept informed


Every customer of AT would agree, and AT has yet to show they have a clue.

I would rant, but what's the point?
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Re: RTPIS - Rail: Where is it?

Postby mcgyvor001 » Mon May 28, 2012 12:30 pm

The main reasons that there is a major delay with the Real-time is first Auckland Transport IT department collared the work and still do not realize how the original system worked on the rail and there consultants did not come the see the original suppliers regarding how the system worked until very very late in the picture. Also the would not let the system evolve with changes both the commuter requested and also the operators of the system (which was both there own staff and their contractors). The original suppliers had real time working to a degree at Newmarket in June 2010 as they were not allowed to take it to the next step because of the IT dept. About October 2010 there contracts were working on the system which used to run the trains without the knowledge of the suppliers and proceed to investigate how it worked. The IT department knew about this and denied knowledge until later. This is the main reason it was never running before the RWC because the supplier withdrew the rites to the system. So now the IT department and its contractors are still trying to complete a new system now. I have been told the original suppliers could have finished the complete system in April 2011, well ahead of the RWC. I think our rates and government money is being spent by people within the council trying to build empires
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Re: RTPIS - Rail: Where is it?

Postby CCreegan » Mon May 28, 2012 1:02 pm

I think our rates and government money is being spent by people within the council trying to build empires


Yes but contract it out and every time you tender for a change the contractor treats the next request as a zero based project.

Which is slower and less efficient? I'm not sure.
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Re: RTPIS - Rail: Where is it?

Postby Andrew » Mon May 28, 2012 1:14 pm

Determining whether ICT support staff see their role as a service or as a power-base should be part of the job interview process. It's what I do, very carefully, when hiring.
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Re: RTPIS - Rail: Where is it?

Postby vworp » Mon May 28, 2012 1:16 pm

Andrew wrote:Determining whether ICT support staff see their role as a service or as a power-base should be part of the job interview process. It's what I do, very carefully, when hiring.


It sounds more like that in this case someone's using change management (perhaps overzealously) as a scapegoat so that IT doesn't get blamed for a project's failure. Problem here of course, is that too little change management means risking a failed project, whilst too much change management ends up dragging the project behind schedule.
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Re: RTPIS - Rail: Where is it?

Postby Andrew » Thu May 31, 2012 7:38 pm

First time I've caught the train in nearly a month.

Looks like the Baldwin PID is still running off the timetable as the slightly late train I caught in this morning dropped off the PID before it arrived.

This evening, the PIDs were off at Britomart although trains did appear to be running almost to time. Is it possible some upgrade work is starting there for this weekend?
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Re: RTPIS - Rail: Where is it?

Postby kaiwhara » Thu May 31, 2012 7:45 pm

Shouldnt have thought so, they are controlled from upstairs...

Andrew wrote:This evening, the PIDs were off at Britomart although trains did appear to be running almost to time. Is it possible some upgrade work is starting there for this weekend?
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Re: RTPIS - Rail: Where is it?

Postby Andrew » Thu May 31, 2012 7:49 pm

Ah that's right, they had already upgraded the backed for those PIDs over summer.
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Re: RTPIS - Rail: Where is it?

Postby Matt L » Thu May 31, 2012 7:51 pm

kaiwhara wrote:Shouldnt have thought so, they are controlled from upstairs...

Andrew wrote:This evening, the PIDs were off at Britomart although trains did appear to be running almost to time. Is it possible some upgrade work is starting there for this weekend?

They were off when we got there for the 6:06 western line train. We came in from the eastern entrance and had to guess which platform we needed to be on. Luckily we guessed right.
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